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Emergency Broadband Consumer Information

The Emergency Broadband Benefit (EBB) is a temporary FCC program to help families and households struggling to afford broadband internet service during the COVID-19 pandemic.

The Emergency Broadband Benefit provides:

Tribal Eligibility Map for Emergency Broadband Benefit Program

Most OK counties qualify for $75/month EBB discount

  • Up to $50/month discount for broadband service;
  • Up to $75/month discount for households on qualifying tribal lands; and
  • A one-time discount of up to $100 for a laptop, desktop computer or tablet purchased through a participating provider if the household contributes more than $10 but less than $50 toward the purchase price.

The Emergency Broadband Benefit is limited to one monthly service discount and one device discount per household.

Who is Eligible?

A household is eligible if a member of the household meets one of the criteria below:

  • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline;
  • Receives benefits under the free and reduced-price school lunch program or the school breakfast program, or received these benefits in the 2019-2020 school year;
  • Received a Federal Pell Grant during the current award year;
  • Experienced a substantial loss of income due to job loss or furlough since February 29, 2020; or
  • Meets the eligibility criteria for a participating broadband provider’s existing low-income or COVID-19 program.

Check out www.fcc.gov/broadbandbenefit for a consumer FAQ and other program resources.

Three Ways to Apply

  1. Contact your preferred participating broadband provider directly to learn about their application process.
  2. Go to GetEmergencyBroadband.org to apply online and to find participating providers near you.
  3. Call 833-511-0311 for a mail-in application and return it along with proof of eligibility to: Emergency Broadband Support Center, P.O. Box 7081, London, KY 40742

Frequently Asked Questions

Do I receive the funds each month?

  • No, the participating broadband provider will receive the funds directly from the EBB program.

Which providers are participating?

Will I be automatically billed at higher rates if the program ends?

  • Households will need to opt-in to continue their service once the EBB program ends.